Privacy Policy

About this Privacy Policy

This Privacy Policy describes how the Bessie app collects, uses, and protects your personal information. We are committed to protecting your privacy and handling your data with respect and in accordance with applicable privacy laws, including the EU General Data Protection Regulation (GDPR).

Information We Collect

The Bessie app collects the following types of information:

  • Information about your pets: Name, breed, date of birth, weight, gender, images, and health data
  • Usage data: How you use the app, including activities, treatments, and settings
  • Device information: Device model, operating system, and app version

This information is stored only locally on your device and in your personal iCloud account. We do not collect or transfer any of your information to our servers or third parties.

How We Use Your Information

We use your personal information for the following purposes:

  • To provide and maintain our services
  • To customize and improve the user experience
  • To send important updates and notifications
  • To analyze usage patterns and improve the app
  • To provide technical support

Local Storage and iCloud

The Bessie app exclusively stores data locally on your device and synchronizes with your personal iCloud account to ensure your data is available across all your devices. Apple does not have access to this data, and we do not have access to your iCloud data. We do not use any third-party providers for data storage.

Sharing of Data

We do not share your personal information with any third parties. The only way data from the app can be shared is when you choose to export health reports in PDF format for manual sharing.

Storage and Security

Your data is stored securely in the cloud with encryption. We implement technical and organizational security measures to protect your personal information against unauthorized access, loss, or alteration.

Your Rights

Under the GDPR, you have the following rights:

  • Right to access your personal information
  • Right to rectify inaccurate personal information
  • Right to erase your personal information
  • Right to restrict processing of your personal information
  • Right to data portability
  • Right to object to processing of your personal information

Since all data in the Bessie app is stored in your personal iCloud account, you can exercise your rights directly through Apple's own privacy tools. Visit privacy.apple.com to access, download, correct, or delete data associated with your Apple ID. For data stored locally on your device, you can delete the app at any time to permanently remove all data.

Data Retention

We retain your personal information as long as you have an active user account. When you delete your account or the app, all data stored locally on your device will be permanently deleted. Data stored in iCloud will follow Apple's data retention policies and can be managed through Apple's privacy tools at privacy.apple.com.

Third Parties and Analytics

We may use analytics tools to improve the app. These tools collect anonymized data about app usage. We never share personally identifiable information with these services.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, you can contact us at rune@appelx.no